Terms of service

Terms & Conditions – OxyGlow Cosmetics

Website: https://oxyglowcosmetics.com/

Welcome to OxyGlow Cosmetics. By accessing, browsing, or purchasing products from our website, you agree to comply with the following Terms & Conditions. We encourage all customers to read these terms carefully before using our website or placing an order.

These Terms & Conditions constitute an electronic record under the Information Technology Act, 2000, and applicable Indian laws. This electronic record is generated electronically and does not require physical or digital signatures.

1. Acceptance of Terms

By accessing or using the OxyGlow Cosmetics website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including any updates made from time to time.

If you disagree with any part of these terms, please discontinue using our website.

OxyGlow Cosmetics reserves the right to modify, update, or revise these terms whenever necessary. Continued use of the website after such changes constitutes acceptance of the revised terms.

2. Website Usage & Eligibility

Our website is intended for customers seeking skincare, cosmetics, personal care, and beauty products.

By using this website, you confirm that:

• You are legally competent to enter into a contract under the Indian Contract Act, 1872.
• The information provided during registration or checkout is accurate and complete.
• You will use the website only for lawful purposes.
• You will not engage in activities that compromise the website's security, functionality, or user experience.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

3. Product Information & Accuracy

OxyGlow Cosmetics strives to provide accurate product descriptions, images, ingredients, usage instructions, pricing, and other relevant information.

However, customers should understand that:

• Product packaging, colors, and appearance may vary slightly from website images.
• Product descriptions and specifications may be updated without prior notice.
• Prices, promotional offers, and availability may change.
• Typographical or technical errors may occasionally occur.

OxyGlow Cosmetics reserves the right to correct inaccuracies and cancel orders affected by genuine pricing or listing errors, subject to applicable consumer protection laws.

Customers are encouraged to review product labels, ingredients, and instructions before purchasing or using any product.

4. Product Authenticity & Quality

OxyGlow Cosmetics is committed to providing genuine skincare, cosmetic, and beauty care products through its official website.

Products purchased directly from https://oxyglowcosmetics.com/ are supplied through the brand's authorized channels.

Customers are advised to purchase through the official website or authorized sellers to reduce the risk of counterfeit or unauthorized products.

5. Orders, Pricing & Payments

All orders placed through the OxyGlow Cosmetics website are subject to product availability, payment verification, and order acceptance.

We may offer multiple payment methods, including:

• Prepaid online payments through supported payment gateways.
• UPI and other available digital payment options.
• Cash on Delivery (COD) at eligible serviceable locations.

Available payment methods are displayed during checkout.

OxyGlow Cosmetics reserves the right to verify, hold, or cancel orders in cases of suspected fraud, incorrect information, payment failure, or stock unavailability.

Any applicable prepaid discounts, promotional offers, or coupon codes are subject to their respective offer conditions.

6. Shipping & Delivery

OxyGlow Cosmetics aims to process and dispatch orders promptly through its logistics and courier partners.

Shipping availability and estimated delivery timelines depend on the customer's location, PIN code, order processing, and courier serviceability.

Delivery may be affected by circumstances beyond our reasonable control, including transportation disruptions, weather conditions, public holidays, and logistical challenges.

Customers are responsible for providing accurate delivery addresses and contact details.

For detailed information, please refer to our Shipping Policy available on the website.

7. Cancellation, Returns, Refunds & Replacements

Order cancellations, returns, refunds, and replacements are governed by the applicable OxyGlow Cosmetics policies.

Customers receiving damaged, defective, incorrect, or incomplete products should contact our customer support team with their order information and relevant supporting evidence.

Requests will be reviewed according to the applicable policy and consumer protection laws.

For complete eligibility requirements, timelines, and procedures, please refer to our Return & Refund Policy and Cancellation Policy.

8. Skincare Product Usage & Disclaimer

OxyGlow Cosmetics offers skincare, cosmetics, facial care, hair care, and personal care products intended for cosmetic use.

Customers acknowledge that:

• Individual results may vary depending on skin type, sensitivity, usage, and other personal factors.
• Product results are not guaranteed to be identical for every customer.
• Customers should read product instructions, ingredient lists, warnings, and precautions before use.
• A patch test is recommended before using a new skincare or cosmetic product.
• Customers with known allergies, sensitive skin, or specific dermatological conditions should consult a qualified healthcare professional where appropriate.

Unless expressly stated and legally authorized, products are not intended to diagnose, treat, cure, or prevent medical conditions.

OxyGlow Cosmetics is not responsible for adverse reactions arising from misuse or failure to follow product instructions, except where liability cannot legally be excluded.

9. Intellectual Property Rights

All website content, including brand names, logos, product photographs, descriptions, graphics, videos, website designs, and promotional materials, belongs to OxyGlow Cosmetics or its respective authorized content owners.

Such materials are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or used for commercial purposes without prior written authorization.

10. Customer Accounts & Information

Customers agree to provide accurate and current information when creating accounts, placing orders, or communicating with our support team.

Customers are responsible for maintaining the confidentiality of their login credentials and for notifying us of any suspected unauthorized account access.

OxyGlow Cosmetics may verify customer details where reasonably necessary for order fulfillment, fraud prevention, or account security.

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Privacy & Data Protection

OxyGlow Cosmetics values customer privacy and takes reasonable measures to protect personal information collected through the website.

Information may be processed for purposes such as order fulfillment, payment processing, customer support, service improvements, and marketing communications where permitted.

For further information about the collection, use, sharing, retention, and protection of personal information, please review our Privacy Policy.

12. Prohibited Activities

Users must not:

• Attempt unauthorized access to customer accounts, servers, or website systems.
• Upload or transmit malicious software, viruses, or harmful code.
• Use the website for fraudulent or unlawful activities.
• Copy or commercially exploit protected website content without permission.
• Interfere with website functionality or other customers' shopping experiences.
• Submit false, misleading, abusive, or unlawful information.

OxyGlow Cosmetics may restrict access or take appropriate action against users violating these conditions, subject to applicable law.

13. Customer Reviews, Feedback & Submissions

Customers may submit reviews, suggestions, testimonials, or feedback regarding OxyGlow Cosmetics products and services.

By submitting content, customers grant OxyGlow Cosmetics a non-exclusive, royalty-free license to use, reproduce, display, and share such content for legitimate business and promotional purposes, subject to applicable laws.

Customers remain responsible for ensuring that submitted content is accurate, lawful, and does not infringe third-party rights.

OxyGlow Cosmetics reserves the right to moderate or remove unlawful, abusive, misleading, or inappropriate submissions.

14. Limitation of Liability

OxyGlow Cosmetics makes reasonable efforts to maintain accurate information, secure transactions, and reliable website functionality.

However, uninterrupted access to the website cannot be guaranteed.

To the extent permitted by applicable law, OxyGlow Cosmetics shall not be liable for losses resulting from circumstances outside its reasonable control, including third-party service interruptions or unauthorized misuse of the website.

Nothing in these Terms & Conditions excludes or restricts customer rights or liabilities that cannot legally be excluded under applicable Indian laws.

15. Indemnification

Users agree to indemnify OxyGlow Cosmetics against reasonable losses, claims, or expenses arising from their unlawful activities, infringement of third-party rights, or material breach of these Terms & Conditions, to the extent permitted by applicable law.

16. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising from website usage, purchases, or related services shall be addressed in accordance with applicable Indian laws and the jurisdiction of competent courts and consumer dispute redressal authorities.

Nothing in these terms limits any statutory rights available to consumers.

17. Changes to Terms & Conditions

OxyGlow Cosmetics reserves the right to revise these Terms & Conditions to reflect operational changes, legal requirements, website updates, or business policies.

The latest version will be published on the official website.

Customers are encouraged to review this page periodically.

18. Contact & Customer Support

For questions regarding orders, payments, product information, shipping, returns, or these Terms & Conditions, customers may contact OxyGlow Cosmetics through the official contact information provided on our website.

Official Website: https://oxyglowcosmetics.com/

Last Updated: 19 October 2026

Thank you for choosing OxyGlow Cosmetics. We are committed to making your skincare and beauty shopping experience convenient, transparent, and trustworthy.